Frequently Asked Questions

Everything you need to know about your Pelsbarn experience.

How long does shipping take?

Standard shipping typically takes 5-10 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply contact our support team to initiate a return label.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Are your materials sustainably sourced?

Yes, Pelsbarn is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and fair-trade certified factories for all our collections.

Can I change or cancel my order?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 2 hours of placement by contacting our customer service team.